Frequently asked questions
Ordering
How do I place an order?
Add the products you like to your quote list, enter quantities, upload your logo and send the request. We reply with prices and a proof; once you approve, we produce. You can also email gordhan@corporategiftsmalta.com, call or WhatsApp +356 9949 3975.
What is the minimum quantity?
Minimums differ per product and print method. We try to keep them low – tell us the quantity you need and we will confirm.
What are set-up charges?
Personalising items requires films, printing plates, embroidery digitising or laser set-up, depending on the process. These one-off charges apply per item and print and are shown in your quote.
What if I only need one item without a logo?
We specialise in corporate merchandise and are not a retail shop for individual purchases. We keep minimums as low as we can, but they do apply.
I have a rush order
Please call us on +356 9949 3975 so we can find the quickest solution. Courier services may add to the cost.
Products & shipping
I cannot find the product I am looking for
The website shows a hand-picked selection, but we have access to many more products. Check the catalogues or simply tell us what you need.
Do you ship internationally?
Yes. Freight charges vary by country, so please mention the destination when you ask for a quote. Within the EU we offer drop shipping straight to your event.
How long does delivery take?
Production time depends on the product, quantity, print method, destination and artwork. We confirm the timing before you place the order. If you have a fixed date, tell us and we will work towards it.
Artwork
Where do I send my artwork?
Upload it with your quote request or email it to gordhan@corporategiftsmalta.com.
Why do you prefer vector art?
Bitmap files (JPG, GIF, PNG, TIF, BMP) are made of pixels and lose quality when scaled. Vector files (AI, EPS, CDR, usually PDF) describe shapes mathematically and print sharply at any size. We ask for them to protect your image and brand – see artwork information.
What if I cannot get a vector file?
Send what you have. Your graphic designer can usually supply the vector version; otherwise we can create it for a fee.
Do you keep my artwork on file?
Yes, we archive the artwork we use for every customer, so you do not need to send an approved logo again.
Need something you can’t find here?
We have access to around 10,000 products. Tell us what you have in mind and we will send you options, prices and a free visual proof with your logo.