Ordering Branded Merchandise: A Simple Timeline

Branded products are made to order. Knowing the steps – and where time is usually lost – makes the difference between a relaxed delivery and an express courier bill.

The steps of every order

  1. Enquiry. You send us the products you like, quantities, your logo and your deadline. The quote list collects all of that in one go.
  2. Quote. We confirm availability, suggest the print method and send prices, including set-up and delivery.
  3. Artwork and proof. We place your logo on the product and send a visual proof. You check position, size, colours and spelling.
  4. Approval. Production starts only after you approve the proof. This is the last moment to change anything.
  5. Production. The products are printed, engraved or embroidered and checked.
  6. Delivery. To your office in Malta, or straight to a venue elsewhere in the EU with drop shipping.

What takes the time?

Production itself is rarely the problem. Orders slow down in the steps before it:

  • Artwork. A low-resolution logo has to be redrawn before it can be printed. Sending a vector file from the start saves days – see artwork information.
  • Proof approval. A proof waiting in an inbox for a week is the most common delay. Decide early who signs off.
  • Stock. Popular colours sell out before busy seasons. Having a second-choice colour ready keeps things moving.
  • Shipping to Malta. Goods travel by road and sea or by air. Standard transport is cheaper; express is possible but costs more.

Plan backwards from your date

Start from the day you need the products in your hands – not the day of the event – and allow a buffer of a few working days for the unexpected. Then tell us that date with your enquiry: the delivery time depends on the product, quantity and print method, and we confirm it with your quote.

Busy periods to keep in mind

  • October to December: Christmas gifts and year-end events. Order as early as you can.
  • Spring and autumn: conference season in Malta.
  • Early summer: summer campaigns and staff events.
  • Chinese New Year (January or February): products sourced from Asia can be affected for several weeks.

In a hurry?

Rush orders are often possible if you are flexible about the product and print method. Call us on +356 9949 3975 so we can check what can be delivered in time; courier services may add to the cost.

Three things that speed everything up

  • Send your logo as a vector file with the first message.
  • Give exact quantities and your real deadline.
  • Name one person who approves the proof.

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